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Business Analysis
IT Consulting
Software Development
Data Engineering & AI
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Industry:

Ecommerce

Project:

Kupatana

Team:

3 Software Developers

1 Project Manager

1 Business Analyst

1 Data Migration Specialist

2 DevOps Engineers

Duration of project:

11 months

Country:

Tanzania

Tech stack:

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Ecommerce business specializing in local free classified ads — offering a wide range of categories for its users, including Cars, Real Estate, Sports, Leisure, Jobs, Men’s Fashion, Women’s Fashion, Accessories, and more.

Client value
​​​​​​​to end user

Online marketplace that allows users to find the most diverse range of goods & services. Kupatana offers users the ability to transact in a geographically convenient manner, with a secure and stable environment for transactions, by focusing on local classifieds.

Risks

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Security Breaches

Given the nature of the platform, there was a substantial risk of security breaches, which could compromise user data and transaction safety, leading to legal liabilities and loss of user trust.

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Overrunning Budget & Time Constraints

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Data Sync Issues

Ensuring that data remained consistent and accurate during the transition was a major risk. Inconsistencies could lead to functional errors and user dissatisfaction.

Challenges

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Data Migration Complexities

Managing the intricate process of migrating data from two different platforms into one consolidated system was a significant challenge, requiring careful planning and execution.

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System Integration & Compatibility

The technical challenge of integrating different systems and ensuring their compatibility while maintaining performance standards was crucial for a seamless transition.

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AI Tech Implementation

Developing and integrating AI algorithms for ad placement and content moderation in a way that met the platform's needs and user expectations was a complex technical and operational challenge.

Objectives

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Short-term

  • Migrate data from Kupatana and Zoom Tanzania, ensuring no data loss and minimal downtime 
  • Seamlessly integrated both platforms into one cohesive system, maintaining compatibility and optimal performance. 
  • Maintain a consistent user experience throughout the transition, keeping the existing user base engaged. 
  • Beta version release to selected users for early testing and feedback, aiding in iterative development feedback. 
  • Implement basic AI functionalities for ad placement and content moderation, with an emphasis on immediate operational efficiency. 

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Long-term

  • Creating a platform that is robust and scalable enough to accommodate future growth and expansion into new regions or markets.
  • Develop and refine AI systems for more sophisticated ad placement, content moderation, and potentially personalized user experiences.
  • Full platform integration and optimization of all technological components (Java, Spring, Swift, Kotlin, React).

Development Phases

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Conducted thorough market research to understand the eCommerce and marketplace landscape. 

Technical feasibility study — a deep dive into Kupatana's existing infrastructure and an assessment of the integration potential with Zoom Tanzania. 

Risk assessment and strategy formulation, focusing on leveraging Java, Spring, Swift, Kotlin, and React technologies to create a robust and scalable platform. 

Performance & Optimization

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System Scalability: The platform was designed with scalability in mind, using technologies like Java and Spring, and the backend architecture was optimized to handle increased traffic and data loads.

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AI integration: AI algorithms were implemented to automate the categorization of ads and product listings. 

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Infrastructure & Server Optimization: The server infrastructure was optimized for load balancing and efficient handling of simultaneous requests, ensuring high availability and minimal downtime.

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Quality Assurance & Testing: Rigorous testing was carried out throughout the development process, including load testing to ensure the platform could handle peak traffic without performance issues.

Results

Data Migration

100 million

data migrated

Migration of all the data assigned to the users of the platform without a negative impact, for instance (loss of data, or issues in synchronization).

Customer Engagement

+40%

more users

2 million

active monthly users

Once with the scaling and the migration process, the business activity and number of users increased.

Agile Development

2400

</dev> hours

70+

meeting hours

Due to constant collaboration with the Client/stakeholder and receiving feedback on each step, permitted to improve and adapt this methodology specifically for this project (following a process of planning, execution, and evaluation).

Lessons

01

Leveraging AI for Efficiency

Leveraging AI for Efficiency

The use of AI to automate the categorization of ads and monitor content demonstrated how technology can be leveraged to improve the efficiency, accuracy, and scalability of operations in an e-commerce setting.

Leveraging AI for Efficiency

The use of AI to automate the categorization of ads and monitor content demonstrated how technology can be leveraged to improve the efficiency, accuracy, and scalability of operations in an e-commerce setting.

02

Cross-functional Collab

Cross-functional Collab

The success of the project was also due to effective collaboration between different teams (developers, business analysts, project managers, etc.). This highlights the value of cross-functional teamwork in complex projects.

Cross-functional Collab

The success of the project was also due to effective collaboration between different teams (developers, business analysts, project managers, etc.). This highlights the value of cross-functional teamwork in complex projects.

03

Continuous Feedback & Iteration

Continuous Feedback & Iteration

The beta testing phase and ongoing collection of user feedback were instrumental in refining the platform. This iterative process of incorporating user feedback ensures that the product evolves in line with user expectations and market demands.

Continuous Feedback & Iteration

The beta testing phase and ongoing collection of user feedback were instrumental in refining the platform. This iterative process of incorporating user feedback ensures that the product evolves in line with user expectations and market demands.