Citizens & government connected via
eGov technology.
We bridge the government-people disconnect, by delivering digital solutions that simplify and streamline public administration.
4+
successful eGov projects
54+
qualified specialists
13+
years in IT consulting
4.8
rating based on 19+ reviews
We simplify public service access for citizens.
This disparity calls for further technology efforts to transform government operations, especially when responding to crises such as pandemics.
We are here to help governments become tech-savvy and embrace technology to address the evolving needs of citizens.
Our goal is to provide government agencies with the tools they require to transform their service delivery and ensure that all citizens have access to responsive and effective public services in this digital-first era.
Our solutions in
the public sector.
Our Enterprise Resource Planning solution is custom-built for government agencies. It manages and monitors a variety of processes, including human resources and financial management.
Deliverables:
- Customized Data Models
- Scalable Data Storage Solutions
- Data Governance Framework
- Integration Protocols
- Data Lineage & Data Flows
- Documentation
Our collaborations in
the public sector.
Our technology helps government agencies and local authorities achieve transparent, accountable, and citizen-centered public services.
Eastern European Postal Agency
Challenge
The primary challenge in this IT project for postal service transformation lies in three key areas: balancing traditional and digital services, aligning with global postal standards, and ensuring staff training and adaptation. The project must carefully balance maintaining traditional postal services while introducing digital innovations, catering to a diverse customer base. Additionally, it's crucial to align the digital transformation with international postal standards for global interoperability and collaboration. A significant part of this transformation involves comprehensive training for staff at all levels, ensuring they are adept at using new technologies and systems. Overall, the project's success hinges on a unified strategy that addresses these interrelated aspects, leading to a sustainable and effective transformation in the postal sector.
Solution
A government-owned agency that serves as the primary provider of postal services in its country. Established following the separation of the postal and telecommunications sectors for historical reasons, the agency operates under a government ministry and is a member of both the Telematics Cooperative and the Universal Postal Union. The agency's shift to online services, including e-payment systems, online tracking, and digital customs declarations, greatly facilitates user accessibility and service interaction, especially for those in remote areas. This modernization ensures heightened security and reliability, crucial for maintaining customer trust in postal and financial transactions. Additionally, innovative service offerings and a customer-centric approach cater to evolving user needs in the digital age.
Software development roadmap.
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1
Discovery and planning
We identify your requirements, areas for improvement, and define a software roadmap that addresses both government and citizen needs.
Deliverables:
- Project plan and BRD.
2
Design and MVP testing
MVP pilots are used to demonstrate our software's government-specific capabilities, while collecting and integrating preliminary feedback from public sector users.
Deliverables:
- MVP ready for user feedback.
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3
Product development and optimisation
We develop and improve the product in an agile manner, placing a high priority on quality and scalability for government users, coupled with thorough QA procedures.
Deliverables:
- A thoroughly tested and ready-to-use product.
4
Continous development / improvement
Our software development process involves ongoing updates and enhancements based on regular feedback from public sector users to meet their changing needs and maintain effectiveness.
Deliverables:
- A product that scales as your organisation grows.
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Power the future of public services.
Transform your paper-based government processes with our digital solutions to deliver efficient, transparent, and secure public services to the citizens.
FAQ
All your questions on eGov answered.